Terms of Service
1. Service Description
duet.to provides an online music mastering service that allows users to upload audio tracks for automated professional mastering. Our service operates on a credit-based system, where users purchase credits to process and download mastered tracks.
2. Copyright and Ownership
By using our service, you agree that:
- You own or have obtained all necessary rights, licenses, and permissions for the audio content you upload
- You retain full ownership of your original content and the mastered versions
- duet.to does not claim any ownership rights to your audio content
- You are responsible for any copyright infringement or unauthorized use of third-party content
- We reserve the right to remove content that violates copyright laws or these terms
3. Usage and Credits
- Credits are required for processing and downloading mastered tracks
- MP3 downloads consume 1 credit
- WAV downloads consume 2 credits
- Credits are non-refundable
4. User Responsibilities
You agree to:
- Provide accurate account information
- Maintain the security of your account credentials
- Upload only content you have rights to use
- Not attempt to reverse engineer or bypass our systems
- Not use the service for any illegal purposes
5. Service Limitations
- Maximum file size: 200MB per track
- Supported formats: WAV, FLAC, AIFF, MP3
- Processing time may vary based on file size and system load
- We reserve the right to limit usage in cases of abuse
6. Payment and Refunds
- All payments are processed securely through Stripe
- Prices are subject to change without notice
- Credits are non-refundable
7. Data Storage and Security
- Files are stored securely using our cloud providers
- Original files are retained for 30 days after processing
- Mastered files are available for 30 days after processing
- You can delete your files at any time
- We recommend maintaining your own backups of important files
8. Service Modifications
We reserve the right to modify or discontinue the service with reasonable notice. Changes to these terms will be effective upon posting to the website.
9. Limitation of Liability
duet.to provides the service "as is" and is not liable for any damages arising from service use, interruption, or data loss. We recommend maintaining backups of all important files.
Contact Us
For questions about these terms, please contact us at contact@duet.to